Terms of service

This website is operated by Crafted by Alex. Throughout the site, the terms “we,” “us,” and “our” refer to Crafted by Alex. By accessing this website and/or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).

Please read these Terms carefully before using our website. If you do not agree, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for unlawful or unauthorized purposes. You must not violate any laws in your jurisdiction, including intellectual property laws.

Transmission of viruses, malware, or destructive code is strictly prohibited. Any violation may result in immediate termination of your access.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Your non-payment information may be transferred over various networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You may not reproduce, copy, sell, or exploit any part of the Service without express written permission from Crafted by Alex.

Section headings are included for convenience and do not limit these Terms.


SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS

We do our best to ensure that information on this site is accurate and up to date. However, we do not guarantee that all content is error-free, complete, or current.

Content is provided for general information purposes only and should not be relied upon as the sole basis for decisions.

We reserve the right to modify site content at any time without obligation to update information.


SECTION 4 – MODIFICATIONS TO SERVICE & PRICING

Product prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product or service at any time without liability.


SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online and may have limited quantities.

We strive to display product images and colors as accurately as possible. However, we cannot guarantee exact color accuracy due to device displays and production variations.

We reserve the right to:

  • Limit sales to any person or geographic region

  • Limit quantities of products

  • Discontinue products

  • Update product descriptions or pricing without notice

We do not guarantee that product quality or service will meet every expectation.


SECTION 6 – BILLING & ACCOUNT INFORMATION

We may limit or cancel orders at our discretion, including those suspected of fraud or abuse.

If we cancel or modify an order, we may attempt to notify you using the contact details provided at checkout.

You agree to provide accurate and current billing and account information.

Please refer to our Refund Policy for additional details.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control.

These tools are provided “as is” and “as available” without warranties of any kind. Use of such tools is at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for the content, policies, or transactions of third-party sites.

You should review third-party policies before engaging with them.


SECTION 9 – USER COMMENTS & SUBMISSIONS

If you submit feedback, ideas, or other content, you grant us permission to use, publish, or distribute such content without restriction.

We are not obligated to:

  • Maintain submissions in confidence

  • Compensate you

  • Respond to submissions

You agree that your submissions will not violate third-party rights or contain unlawful or harmful material.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS & OMISSIONS

Occasionally, there may be typographical errors or inaccuracies on our site related to product descriptions, pricing, or availability.

We reserve the right to correct errors and cancel orders if necessary.


SECTION 12 – PROHIBITED USES

You may not use the site:

  • For unlawful purposes

  • To violate laws or regulations

  • To infringe on intellectual property rights

  • To harass or discriminate

  • To upload viruses or malicious code

  • To collect personal information unlawfully

  • To spam, phish, or exploit the Service

We reserve the right to terminate access for violations.


SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.

The Service is provided “as is” and “as available.”

Crafted by Alex shall not be liable for indirect, incidental, or consequential damages arising from use of the site or products.

Our maximum liability shall not exceed the amount paid for the product purchased.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Crafted by Alex from claims arising from your breach of these Terms or violation of law.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions remain valid.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate access if you violate these Terms. You remain liable for any outstanding amounts due.


SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Crafted by Alex and supersede prior agreements.


SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United States.


SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website constitutes acceptance of changes.


SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to:

📧 byalexservices@gmail.com